Accessibility

Accessibility Statement

At Sol Sister Sport, we are committed to providing an accessible and inclusive website for all users. We believe that everyone should have the opportunity to access and use our website, regardless of their abilities.

Reporting Accessibility Issues

We are committed to making our website accessible to everyone. If you encounter any accessibility barriers or have difficulty accessing any content on our website, please let us know. We value your feedback and will make every effort to address any issues promptly.

You can report accessibility issues by:

  • Emailing us at: hello@solsistersport.com Please include "Accessibility Issue" in the subject line and provide a detailed description of the problem you encountered, including:
    • The specific page or feature where you experienced the issue.
    • The assistive technology you were using (if applicable).
    • The web browser and operating system you were using.
    • Any error messages you received.
  • Calling us at: (415) 505-4891. Our dedicated accessibility line is available during business hours M-F to assist you and you are welcome to leave a voicemail or text.

We will review your feedback and take appropriate action to resolve any accessibility issues. We appreciate your help in making our website accessible to everyone.

Our Commitment to Accessibility

We strive to provide a website experience that is accessible and user-friendly to everyone, including individuals with disabilities. We recognize that different people have diverse needs and preferences when it comes to accessing online content.

To ensure our website is as inclusive as possible, we have:

  • Consulted with accessibility experts: We've worked with specialists in web accessibility to help us identify potential barriers and implement best practices.
  • Incorporated user feedback: We actively seek input from users with diverse abilities to understand their needs and improve our website's accessibility.
  • Engaged in ongoing testing: Our website undergoes regular testing with assistive technologies like screen readers to identify and address any accessibility issues.

We are dedicated to continuous improvement and are always learning how to make our website more accessible.

Continuous Improvement

We are committed to maintaining and improving the accessibility of our website. As we continue to update and enhance our site, we will strive to:

  • Prioritize accessibility: When making changes to our website, we will consider accessibility as a key factor in our design and development process.
  • Stay informed about best practices: We will keep up-to-date with the latest accessibility guidelines and technologies to ensure our website remains inclusive.
  • Welcome your feedback: We encourage you to share your suggestions and experiences with us so we can continue to improve the accessibility of our website.

While we strive for perfection, we acknowledge that there may be areas where we can further enhance accessibility. We appreciate your understanding and welcome your input as we work towards creating a website that is accessible to everyone. For feedback or to report any accessibility please call or email us and we will respond within 1 business day and we will strive to implement within 1 week of report any corrections:

  • Phone: (415) 505-4891
  • Email: hello@solsistersport.com

Third Party Applications

Our website may include features or content provided by third parties, such as social media feeds or embedded videos. While we strive to ensure these elements are accessible, we have limited control over their design and functionality.

If you encounter any accessibility issues with third-party content on our website, please let us know. We will do our best to address the issue or provide alternative ways to access the information.

We encourage you to also contact the third-party provider directly to report any accessibility concerns.

Report an Issue

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.

The following telephone number is only for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. This number is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website.

Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll free at: Tel: (415)505-4891.

This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available 24 hours / 7 days a week. 

You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to us with the subject to include the word Accessibility at: hello@solsistersport.com for forwarding to us. 

This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number (but not all) links to descriptions of or information about third-party website features as provided by some of these third-party websites are listed here for your convenience. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

PUBLICATIONS WITH SOL SISTER